1. How can I place an order?
You can place an order directly on our website by selecting the products, adding them to your cart, and completing the checkout process.

2. What payment methods do you accept?
We accept bank transfers, PayPal, credit/debit cards, and cash on delivery (COD).

3. How long does delivery take?
Delivery usually takes 2–5 business days depending on your location. For orders within the city, delivery may take only 1–2 days.

4. How is the shipping fee calculated?
Shipping fees are displayed after you enter your delivery address. Orders over a certain value may qualify for free shipping.

5. Can I return or exchange my order?
Since our products are dried food, returns or exchanges are only accepted if the items are damaged, moldy, or different from what you ordered.

6. What is the shelf life of dried food products?
Shelf life varies by product, usually from 6 to 12 months. The expiration date is clearly printed on the product packaging.

7. How should I store dried food products to keep them fresh?
Store them in a cool, dry place, away from direct sunlight, and always seal the package tightly after use.

8. Do you offer discounts for bulk or wholesale purchases?
Yes, we provide special wholesale prices and discounts for bulk orders. Please contact our sales team for more details.